ADRCI is an command line oracle utility for managing diagnostic data.

We can create incident packages and provide it to oracle support team for analysis.

Follow below steps to create incident package.

View the incidents:
$ adrci

ADRCI: Release 12.1.0.2.0 - Production on Tue Dec 15 18:52:47 2015

Copyright (c) 1982, 2014, Oracle and/or its affiliates.  All rights reserved.

ADR base = "/oradbtrace"


adrci> show homes
ADR Homes:
diag/rdbms/TSTDB/TSTDB1



adrci> show incident

ADR Home = /oradbtrace/diag/rdbms/TSTDB/TSTDB1:
*************************************************************************
INCIDENT_ID          PROBLEM_KEY                                                 CREATE_TIME
-------------------- ----------------------------------------------------------- ----------------------------------------
320569               ORA 600 [12869]                                             2015-12-15 16:54:40.264000 +03:00
320570               ORA 600 [12869]                                             2015-12-15 16:58:30.377000 +03:00
320571               ORA 600 [12869]                                             2015-12-15 17:37:13.360000 +03:00
320572               ORA 600 [12869]                                             2015-12-15 17:39:56.315000 +03:00
320573               ORA 600 [12869]                                             2015-12-15 17:40:50.205000 +03:00
320473               ORA 600 [12869]                                             2015-12-15 18:07:07.919000 +03:00
336762               ORA 600 [12869]                                             2015-12-15 18:20:14.122000 +03:00
7 rows fetched
Create incident package:

 


adrci> ips pack incident 336762 in /tmp
Generated package 1 in file /tmp/ORA600128_20151215185328_COM_1.zip, mode complete